Note: It is important that all possibilities for resolving the problem directly with the school have been exhausted before filing with MSAC.

Any grievance filed against a MSAC Accredited school shall be submitted in writing to the MSAC Commission.

MSAC Commission Paloma Johnston, Chair
32920 Pacific Coast Highway
Dana Point, CA 92629-3464

The written grievance shall describe the nature of the problem and data to support the grievance. The name(s) and signature(s) of the individual(s) filing the grievance shall be accompanied by identification of their relationship to the school.

The MSAC Commission will begin an immediate inquiry into the grievance and respond to the complaint within two weeks. If it is determined that the grievance is substantiated and that the school is out of compliance with the Standards and Criteria, immediate steps will be taken to put the school on probation.